Privacy Policy
At The Family Wellness Center, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website
https://webforcepro.net/preview/family-wellness-center/
By using our website and services, you agree to the terms of this Privacy Policy.
Berlin Chiropractic, P.C. doing business as The Family Wellness Center.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Berlin Chiropractic, P.C. doing business as The Family Wellness Center (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
Personal Information:
• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback
2. How We Use Your Information
We use collected data to:
• Provide and improve our chiropractic care and treatment services
• Process transactions and payments
• Communicate with you about inquiries, appointments, and promotions
• Enhance website functionality and user experience
• Ensure security and prevent fraud
• Maintain records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, patient support, and important updates.
Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message; no further messages will be sent unless you re-opt in
• All opt-out requests are processed within 24 hours
Message Frequency & Content:
• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent
Help & Support:
• Reply “HELP” for assistance or contact us at fwc.desk@gmail.com
• Customer support is available during regular business hours
Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use cases exclude text messaging originator opt-in data and consent. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
• SMS aggregators and providers solely to deliver messages you’ve consented to receive
• All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders
Business Transfers:
• In case of mergers, acquisitions, or sale of assets
• Your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent, which will not be shared with third parties except SMS providers.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information:
• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services
You may control cookies through your browser settings.
7. Your Rights & Choices
You have the right to:
• Access, update, or delete your personal information
• Opt-out of marketing emails
• Opt-out of SMS messages by replying “STOP”
• Request information on how we process your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Berlin Chiropractic, P.C. doing business as The Family Wellness Center.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website https://networkwellnesscenter.com/privacy-policy.html with the effective date.
For significant changes, we will notify you by email or through a notice on our website.
10. Contact Us
Berlin Chiropractic, P.C. doing business as The Family Wellness Center
641 B Old Country Rd, Plainview, NY 11803, United States
Phone: +1 516-822-8499
Email: fwc.desk@gmail.com